Trusted by 6,500+ Shopify Brands

TRUSTED BY 6,500+ SHOPIFY BRANDS
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Your customers will tell you what your pixel can't.

Stop flying blind. Ask your customers directly — right on the Thank You page.

KnoCommerce gives Shopify brands the post-purchase survey data they actually need — who your customers are, where they came from, and what keeps them coming back.

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60+ Templates · Live in minutes · Responses within seconds

Powering the fastest-growing brandS

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45%

Average survey response rate

80%

Completion rate on 6-8 questions

6,500+

Shopify brands using KNO

15M+

Survey responses collected per month

Attribution

Finally Know Where Your Customers Actually Come From

iOS 14 broke your pixel. Last-click attribution is lying to you. KNO's post-purchase surveys ask customers directly — at the highest-intent moment — how they found you. No guesswork. Real data your media buyer can actually act on.

KnoCommerce attribution dashboard screenshot
KnoCommerce screenshot of powerful analytics and reporting
See Where Your Customers Come From
Screenshots of KnoCommerce Survey option examples

Customer Intelligence

Understand Your Customers Deeper Than Any Pixel Can

Break survey responses down by AOV, product purchased, customer type, gender, age, and 60+ data points. Build accurate customer personas. Know if your best buyers are repeat customers or gifters. Know which channel drives your highest LTV cohorts.

Start Learning From Your CustomersKnoCommerce survey question examples

Integrations

Plug Into Your Stack. See Results Immediately.

KNO syncs with Klaviyo, Triple Whale, Shopify, and more — so your survey data flows directly into the tools your team already lives in. Trigger flows based on responses. Segment your Klaviyo lists. Push data to your attribution dashboard. No engineering required.

View PlansKnoCommerce integrations diagram
All the integration capabilities of KnoCommerce

What Brands Say

Thousands of Brands Can't Be Wrong

KNO is easily the best value app on the Shopify store. We get so many insights from our customers through various post-purchase surveys, NPS, and general surveys with our customers timed across their journey. These insights govern many of the decisions we make daily. KNO is a must-have for every Shopify brand.

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We've tried several post-purchase survey apps and KNO has been the best by far. We get much higher response rates, much more clarity on attribution, and the team listens to customers on their roadmap. I recommend it to every DTC brand I know.

Kizik wordmark logo

The addition of KNO Post Purchase Surveys to our tech stack feels like it has unlocked an achievement level in a video game, almost like a cheat code thats totally legal. KNO has unlocked a deep understanding of our users, a clearer picture of our attribution, and helps drive inspiration for product innovation. If you are looking to unlock a new level of consumer insights to drive your business forward, highly recommend using KNO to help you do so.

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PRICING

Simple, transparent pricing

Get started in seconds. No long term commitment required.

Monthly
Annual
Save 20%
+ Free Onboarding Call
Start 7 Day Free Trial
Starter

For brands just getting started with post-purchase surveys.

$19

/month
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1 live survey
3 questions per survey
Basic question types
Shopify integration
Trend reports + pie charts
Pro

For scaling brands that need full question types, custom audiences, and unlimited surveys.

$299

/month
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4 live surveys
Unlimited questions
All question types (incl. image & video)
20+ integrations
(4 active)
5 custom audiences (multi-criteria)
Free Onboarding Call
Remove KNO branding
Automated insights (beta)
Enterprise

For high-volume brands needing unlimited surveys, audiences, and dedicated support.

$499+

/month
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Unlimited surveys
Unlimited questions
All question types
(incl. image & video)
20+ integrations (unlimited active)
Unlimited custom audiences
Warehouse data sync
(costs may apply)
Dedicated CSM in Slack

Starter, Analyst, and Pro plans are governed by KnoCommerce's standard Terms of Service. Enterprise plans include custom agreements — pricing, contract length, and DPA terms are negotiated based on your brand's needs.

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